Why do I need to phone first?
In an emergency, it is important to get the right help as quickly as possible. A phone call is the fastest way for the UCC to assess what you need.
Can triage assistants give medical advice?
Yes. Triage assistants are specially trained to quickly assess how serious your medical condition is. You can rely on their expertise. Any medical advice they give is also always checked by the doctor on duty.
Can I come to the UCC if I don’t have time during the day?
No, the UCC is for emergencies only.
Does the UCC supply medication?
No, the UCC cannot supply medication. If you need medication, you will be given a prescription to take to a pharmacist. The UCC also does not issue repeat prescriptions.